Loan Administrator - Permanent, Full-Time

Rocky Credit Union is the largest single branch Credit Union in Canada. Rocky Credit Union is committed to maintaining their high-level standard of member service. This is your opportunity to join a dynamic team of financial professionals in a vibrant organization. Rocky Credit Union is currently recruiting for a Loan Administrator: Permanent, Full-time position. 

The Position:

We are seeking a motivated professional to join our Loan Administration department. This role plays a key part in supporting our long-term succession planning efforts. While future opportunities will depend on organizational needs and individual performance, the position does offer the potential for growth and may evolve into management role.

• Prepare and process loan documentation, post loan entries, and complete daily verification checks, including member information and documentation requirements. 
• Register and discharge securities such as caveats, mortgages, and security agreements.
• Monitor margin accounts, maintain records, and communicate updates with members.
• Process payments, third-party demands, transfers, AFTs, and other loan-related transactions in accordance with agreements.
• Conduct PPSA, Bank of Canada, and Corporate Registry searches, and respond to external credit inquiries.
• Perform credit investigations with financial institutions and credit bureaus.
• Prepare routine reporting (daily, weekly, monthly) including delinquency, overdraft, loan status, and related financial reporting.
• Manage mortgage renewals, insurance processing, billing activities, and property tax administration.
• Maintain accurate loan files and support documentation control for the department.
• Monitor delinquency and loan reports, identify issues, and support resolution activities.
• Prepare member correspondence and follow-ups for documentation and account requirements.
• Stay current on lending policies, legislation, and credit union products through ongoing learning and updates.

The Person:

• Grade 12 education required
• 1–2 years of experience in the financial services industry preferred
• Detail oriented

Compensation:

• Salary commensurate with experience and in accordance with Rocky Credit Rewards & Motivation program.
• Comprehensive benefits package.

Closing Date: April 29

Submit Resume in Confidence To: jshanks@rockycu.com with ‘Loans Administrator’ as the subject