Country Blocking For Cards
Planning a trip in the near future? Let us know before you travel! It is important to notify Rocky Credit Union and MasterCard® of your travel plans at least one week prior to your trip to ensure you have access to your money and are able to use your MemberCard ® debit card and MasterCard credit cards without interruption while you are away.
This is an extra security measure as all accounts are monitored for suspicious or unusual card activity. Without prior notification of your travels, transactions for large amounts, out of the country, or high frequency, may result in your card being blocked for security reasons. Notifying Rocky Credit Union and MasterCard will avoid any service disruptions or transaction blocking while you travel.
When you contact us, please let our staff know the countries and/or US States you will be traveling to and the dates you will be away.
If you have a Member Card Debit Card please call us at 1-403-845-2861.
If you have a Mastercard please call 1-855-341-4643
You can always contact us by e-mail at info@rockycu.com or by phone at 403.845.2861.
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