Open Mon-Wed & Fridays 9:30 AM to 5:00 PM, and on Thursdays 8:30 AM to 6:30PM

Country Blocking For Cards

Planning a trip in the near future? Let us know before you travel! It is important to notify Rocky Credit Union and MasterCard® of your travel plans at least one week prior to your trip to ensure you have access to your money and are able to use your MemberCard ® debit card and MasterCard credit cards without interruption while you are away.

This is an extra security measure as all accounts are monitored for suspicious or unusual card activity. Without prior notification of your travels, transactions for large amounts, out of the country, or high frequency, may result in your card being blocked for security reasons. Notifying Rocky Credit Union and MasterCard will avoid any service disruptions or transaction blocking while you travel.

When you contact us, please let our staff know the countries and/or US States you will be traveling to and the dates you will be away.


If you have a Member Card Debit Card please call us at 1-403-845-2861.

If you have a Mastercard please call 1-855-341-4643

You can always contact us by e-mail at or by phone at 403.845.2861.


If you would like to leave us any feedback, both positive or negative, please do so through our Feedback Page.


Contact Rocky Credit Union

5035 49 Street
Rocky Mountain House AB  T4T 1C1

P    403 845 2861
F    403 845 7295

Connect With Us

Watch us on Youtube Find us on Facebook

RCU Wealth Management Services : Trust, respect, honesty, great service, helpful, good advice.

Rocky Credit Union: mortgages, loans, financial, plan, lending, invest, investment, rates, interest, deposit, saving