Getting Started

How to Sign In: New User

This video show you how to do your first sign into digital banking if you are a brand new online banking user with Rocky Credit Union

How to Sign In: Existing User

This video shows you how to do your first sign into digital banking if you already have online banking with Rocky Credit Union

Managing Accounts

How to Reset Your Password

This video will show you how to reset your password if you've forgotten it, or if it is time to update. 

How to Set Your Favourite Transactions

This video will show you how to set your favourite transactions, like a transfer to your savings account or allowance for your child. 

How to Set Alerts

This video will show you how to set up alerts that will help protect your account.  

Transfers & Payments

How to add an e-Transfer profile, add contacts and send money

This video shows you how to add an e-Transfer contact and how to send an e-Transfer

How to accept an e-Transfer

This video shows you how to accept an e-Transfer. 

How to Cancel an e-Transfer

This video will show you how to cancel an e-Transfer after you have sent it. 

How to Deposit a Cheque (Mobile Only)

This video shows you how to use the mobile cheque deposit feature on your mobile device

How to Pay a Bill

This is a video that shows you how to pay bills in digital banking

How to Set Up a Recurring Bill Payment

This video shows you how to set up a recurring monthly bill payment

How to Transfer to Another Member

This video will show you how to send funds to another Rocky Credit Union member.  

Small Business

How to Consolidate Profiles

This video shows you how to consolidate your profiles between your personal and business digital banking profiles.

How to Make a Business Tax Payment

This video shows you how to make a Business tax payment. 

How to Set Up Delegates

This video shows you how to set up delegates within your Small Business Digital Banking
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