Open Mon-Wed & Fridays 9:30 AM to 5:00 PM, and on Thursdays 8:30 AM to 6:30PM

Rocky Credit Union Rates

Heloc As Low As Prime
5 Year Economy Mortgage 1.94%
5 Year Everyday Value Mortgage 2.09%
1 Year Closed Mortgage 2.34% 
Prime 2.45%
For more rates click here.  

Call 403-845-2861 to get all the benefits of our mortgages.
Posted Rates Effective April 1, 2021
. Rates are subject to change without notice.


CUETS Mastercards

As of October 1, 2018 Rocky Credit Union's online banking will no longer have access to CUETS Financial, which means you will not be able to access your CUETS Mastercard transctions in MemberDirect. Further, after this date all credit card transaction data will be removed. 

If you wish to have a record of or continue to access your transactional history, here are some options:

  • From MemberDirect: Access your transactions before October 1, 2018 and download or print your history
  • From your Credit Union Online banking: Members who would like to keep their spending history could re-link their CUETS Financial credit card via the Linked External Accounts feature of PFM
  • From CUETS Financial Online Banking ( Continue to access your historical and future credit card transactions after October 1, 2018 by using your current login credentials for CUETS Financial Online Banking. If you are not currently enrolled, you can visit and click the "New User/Enroll Now" link.

If you have any questions please contact us at 403.845.2861 or email

TurboTax 2015


Save 20% on TurboTax Online!

Whether you’re a new parent, first-time investor or small business owner, there's a TurboTax product for you. TurboTax easily guides you to your maximum refund – guaranteed1. And, as a valued Rocky Credit Union member, you’re entitled to a special 20% discount on TurboTax online products.

See why TurboTax is Canada’s best-selling tax software year after year:

·         Your taxes are done right, with guaranteed 100% accurate calculations2

·         Searches over 400 tax deductions to find those you’re entitled to

·         New: Automatically imports your 2015 tax slips from the CRA3


Feel confident about completing and filing your taxes with TurboTax and get your taxes are done right.

 Click here to File today

© Copyright Intuit Canada ULC, 2015. All rights reserved.

1 If you get a larger refund or smaller tax due from another tax preparation method, we’ll refund the TurboTax purchase price. Claims must be submitted within sixty (60) days of your TurboTax filing date, no later than May 31, 2016 (TurboTax Home & Business no later than July 15, 2016). Audit Defence and fee-based support services are excluded. This guarantee cannot be combined with the TurboTax Satisfaction (Easy) Guarantee.

2 If you pay a penalty or interest because of a TurboTax calculation error, we will reimburse the penalty and interest. Does not include calculation errors due to errors in CRA tables.


3Subject to availability by the CRA. Certain conditions apply. Must be signed up for CRA’s My Account service to import into TurboTax. To register, visit

You can now order cheques using our online form!  Choose to pick them up at the branch or have them mailed right to your door!  Just complete the form and email it to  If you have any questions give us a call 403.845.2861.

Personal Cheque Order Form

Business Cheque Order Form

What To Do When You Receive Your New RCU MemberCard?

Rocky Credit Union wants the transition from your old Membercard to your new Interac Flash enabled MemberCard to be as seamless as possible, which is why we have created this quick guide for when you receive your new MemberCard in the mail.

*To prevent your old MemberCard from being inactivated, please activate your new RCU MemberCard as soon as possible after receiving it in the mail. 

What is my PIN for my new card?

Your PIN will remain the same as your old card.  Simply use your new MemberCard for the first time using the same PIN, this will disable your old card.  Once you have verified that your new card is working dispose of your old card properly. 

Will this affect my online banking?

No, this will not affect your online banking.  When you receive your new card use the card number as your new access number.  When you do that all your security questions and your Personal Access Code will remain the same.  

What is Interac Flash?

Interac Flash allows you to pay for your purchases quickly and efficiently.  You do not need to insert your card into the reader or enter your PIN.  Simply hold your card in front of a supported receiver and your purchase will be deducted from your account.  

For more information on Interac Flash click HERE.  


If you have any other questions or concern please contact us at 403.845.2861 or email 

Interac will be performing e-Transfer maintenance on November 8, 2015.

Maintenance will begin at 12:00AM Sunday, November 8th and will be completed by 4:00AM Sunday November 8th.

e-Transfer service will be intermittently unavailable during that time.  

We thank you for your understanding during the maintenance. 

If there are any questions or concerns please call us at 403-845-2861 or email


There are many different types of loans available for when you are buying a vehicle, doing renovations, or getting rid of credit card debt.  But which one is best for you?  Meet with our Loan Stars, Brande, Gloria & Stacey, to find out what will best meet your needs.

You can talk with a Loan Star in person by calling 403-845-2861, or you can apply for a loan online with our Secure Online Loan Application.

RCU is happy to present Investment Specials for 2015.

Laddered Specials

Our RCU Laddered Term Deposits offer you a long term rate even when you can renew a part of your investment each year on the anniversary date.  Interest is compounded annually.

5 Year Laddered Term has an annual rate tied to our 5 year Non-redeemable Term Deposit* and up to 20% can be withdrawn each year on anniversary date.

3 Year Laddered Term has an annual rate  tied to our 3 year Non-redeemable Term Deposit* and up to 33% can be withdrawn each year on anniversary date.


*Rates on these products apply to RRSPs, RRIFs, TFSAs, and regular Term Deposits.  Rates are subject to change without notice.

Call us at 403-845-2861 or e-mail us at for more information.

The Credit Union RSP & RIF Declarations of Trust were revised effective January 1, 2015.

You can see the declarations below:

RSP Declaration of Trust

RIF Declaration of Trust

If you have any questions, please contact us at 403-845-2861

Rocky Credit Union new service fee schedule is effective as of January 1, 2015.

To look at the new Personal Accounts Service Fees you can look at the attached PDf (561 kb)

To look at the new Commercial Accounts Services Fees you can look at the attached PDF (1,100 kb).

One change is that upon the next renewal of safety deposit boxes, our seniors, ages 59 and up, will receive $15 off the annual fee of any size of safety deposit box.

Contact Rocky Credit Union

5035 49 Street
Rocky Mountain House AB  T4T 1C1

P    403 845 2861
F    403 845 7295

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